Shipping policy

We offer Free & Discreet Shipping on all orders, complete with tracking numbers. Once dispatched, your tracking information will be sent directly to your email inbox.

1. Where Do We Ship From?

We operate warehouses in the United Kingdom. Your order will be dispatched from the nearest warehouse with available stock. If the nearest warehouse is out of stock, we will arrange shipment from another location.

2. How Long to Process My Order?

Orders are typically processed within 8 to 12 hours after payment confirmation.

3. Delivery Times

In-stock items from UK warehouse:

  • Standard Delivery: 3-5 working days
  • Express Delivery: 1-3 working days

Items not stocked locally:

  • Standard Delivery: 5-7 business days
  • Express Delivery: 3-5 business days

    Delivery times are estimates. For the most accurate information, please refer to your order details.

    4. How Much Does the Shipping Cost?

    In-stock items from UK warehouse:

    • Standard Shipping: FREE
    • Express Shipping: £9.99

    Items not stocked locally:

    • Standard Shipping: FREE
    • Express Shipping: £19.99

      Multiple Shipments:Some orders may be fulfilled from multiple warehouses. In such cases, you may receive multiple packages. No additional shipping costs will apply.

      5. Shipping Partners

      We use trusted carriers such as Royal Mail, UPS, FedEx, DHL. Once shipped, you will receive an email with your tracking number to monitor your parcel’s journey.

      6. Discreet Packaging

      Your privacy is important to us. All orders are shipped in plain, unbranded packaging. There will be no indication of the contents inside.

      Example: Plain cardboard box without labels.


      7. VAT and Import Duties

      In-stock items: All shipments are VAT-free.

      Items not stocked locally:

      • Standard Shipping: No additional import duties or VAT
      • Express Shipping: May incur minor import duties or VAT (We recommend selecting Standard Shipping to avoid extra charges.)

      Unexpected Charges?

      If you are charged unexpected VAT or import duties, please contact us immediately at service@malemasturbator.co.uk

      8. Wrong Address Disclaimer

      It is the buyer's responsibility to enter the correct shipping address.We are not liable for failed deliveries due to incorrect addresses.

      If you need to amend your address, please contact us at service@malemasturbator.co.uk immediately after placing your order.

      Shop with confidence at MaleMasturbator.co.uk — Fast, Free & Fully Discreet Shipping Across the UK!